For People to Trust You, Reveal Your Intentions

In our last blog, we discussed the importance of competence for fostering the trust you need as a manager to influence others. We stressed that management competence includes not just technical knowledge of the work but operational and political know-how as well. Here we want to focus on the other great component of trust —…

To Build Trust, Competence is Key

In our last blog , we discussed the importance of trust. It’s the foundation of all you do as a leader and manager. Your ability to influence others, which is your fundamental task, begins with people’s willingness to be influenced by you. And their willingness begins with their trust in you — their confidence that…

Do Your People Trust You?

When we talk to managers, we often ask, “Do your people trust you?” Most are taken aback. It’s not something they’re often asked or a question they’ve even asked themselves. After some thought, most eventually say something like, “Well, I think so. I hope so. No one’s said he doesn’t.” In fact, as they ultimately…