For People to Trust You, Reveal Your Intentions

In our last blog, we discussed the importance of competence for fostering the trust you need as a manager to influence others. We stressed that management competence includes not just technical knowledge of the work but operational and political know-how as well. Here we want to focus on the other great component of trust —…

10 Things Bosses Never Tell Employees

Confessions you wish you could make to your team but can’t. There’s a lot you don’t know about your employees, especially the things your employees will never tell you. There’s also a lot employees don’t know about you. Here are 10 things business owners wish they could say to employees:

Negotiating for Wimps

How to ask for what you want — and get it. Eleven tips for the confrontation-shy. I admit it. I hate negotiating. (Hate negotiating.) To me, a negotiation always feels at least a little confrontational, and I’m a confrontation-averse kinda guy. Unfortunately, negotiating is a fact of business life. So if you’re like me—a negotiating…